Frequently Asked Questions
General Questions
Where is Discraft located?
Our mailing address is 51000 Grand River Ave, Wixom Michigan, 48393. Phone 248-624-2250, fax 248-624-2310.
What are your hours of operation?
You'll find us here Monday through Friday, 9am - 5pm eastern time. On weekends you'll either find us at tournaments, or testing out some new prorotype discs at our course on site.
How can I find out about new Discraft discs as they are released?
Follow us at the social media links below and sign up for our newsletter!
Facebook
Instagram
Twitter
Newsletter
Custom Discs
What is the price for custom discs?
Prices can vary depending on many factors, including product(s) being ordered, volume discounts, custom stamping options, etc. For the most accurate and current prices, please fill out an
quote/order form, and we'll respond quickly with a price quote.
After you've submitted your order, we'll need your artwork. Once we've received both your order and approved your artwork, we can proceed with processing your order.
Can I order just one disc?
We have minimums for factory direct orders, typically 25 (stock orders), 50 or 100 (most custom orders). If you're not shopping for quite so many discs, please head back to
Discraft.com to browse our eshop.
I have artwork for a custom order. What do I do now?
Head over to our
online or printable order form. Read it, fill it out and send 'er back to us. It contains answers to many of your other questions.
I'd like to order custom discs, but I'm not an artist. Can you help?
Yes. The Discraft art department is at your service. Design fees are $40/hour for hot stamp designs, $60/hour for Supercolor designs. Our talented artists will often need only one to two hours to bring your design idea to life. Drop us a line or reach-out to discraft@discraft.com
I ordered custom discs a while ago and now need more. Do you still have my design/hot stamp plates?
We hold plates or dies for three years from last print. To help us speed up your reorder, send us an artwork example and an approximate date of last print so we can locate dies or art for the new order.
What company does Discraft use to ship my order?
Our shipper is United Parcel Service or UPS, in most cases.
Ordering/Buying Discs
What is the price for stock discs?
Our
MSRP price guide is located here.
Prices can vary depending on many factors, including product(s) being ordered, volume discounts, custom stamping options, etc. For the most accurate and current prices, please fill out an
quote/order form, and we'll respond quickly with a price quote.
Misprint packages are now available online only.
Is there a Discraft retailer/distributor in my area?
Most likely. While we don't maintain an updated list of all retail businesses that carry our products, you'll find a wide selection of our products at most sporting goods and disc golf stores.
Do you accept wholesale orders?
Yes. Please email discraft@discraft.com for more details.
Can I order blank discs?
Unfortunately, no. Our company policy does not allow us to sell blank discs.
Sponsorship
Will Discraft sponsor my non-profit or school?
Our primary worldwide non-profit partner is the Peace Corps, and we ask educators and other worthy non-profits to
read more about it here.
Will Discraft sponsor my ultimate team/league/event?
Discraft sponsors ultimate governing bodies (USAU, UC, UKU, BULA, etc) because of the excellent work they do for *all* teams and sanctioned events. In addition, your sanctioned team also enjoys a 20 percent discount off your disc purchases (may vary by governing group). We have an additional
program for USA Ultimate-sanctioned Junior teams. Due to sheer numbers of worthy team and events, we are unable to offer additional sponsorships to individual groups.
Will Discraft sponsor me as a pro disc golfer?
Possibly, although we are unable to accept unsolicited requests. If you have your eye and heart set on joining Team Discraft, here are a few things you'll need to have checked off your list before we will ask:
• A bag full of Discraft discs
• A rating over or near 1000
• The tournament wins and experience to back up that rating
• At least two current Team Discraft players who will vouch for your qualities as an ambassador on and off the course (sportsmanship, attitude, etc)
If you have what it takes, we're already watching.
